We'd love to hear from you
Whether you're evaluating Alchemyst for your R&D team, need support, or want to discuss an enterprise or academic partnership — our team responds within one business day.
General enquiries
Have a question?
For product, sales, and partnership questions.
contact@alchemyst.oneProduct support
Need help with the platform?
Technical questions and account assistance.
support@alchemyst.oneHeadquarters
San Francisco, California
28 Geary Street
Suite 650 #2654
San Francisco, CA 94108
United States
Office hours
Response within 1 business day
Monday – Friday
9:00 am – 5:00 pm PST
We also respond to email after hours
How can we help?
Tell us a bit about what you're working on and the right person will get back to you directly.
Enterprise & Sales
Interested in a custom Enterprise deployment or multi-seat Professional plan? We'll put together a tailored proposal for your organisation.
Contact sales →Academic Departments
Setting up Alchemyst for a lab group, department, or institution? We support purchase order billing and volume pricing for academic teams.
Enquire →General Questions
Questions about data sources, features, or how Alchemyst works? We respond to all enquiries within 24 hours and are happy to schedule a call.
Send a message →Follow our progress
Product updates, research insights, and team news on LinkedIn.